Munk Pack logo

All FAQs

FAQs

Purchasing

Find the nearest Munk Pack retailer using our Store Locator. If we’re not in a store near you yet, you can get your Munk Pack fix via our online store or on Amazon.

Please note that we do not ship outside of the US at this time.

We don’t have free samples to send out, but an easy way to try our products is through our Variety Packs, which are sold with free shipping on your first purchase! Just use the discount code on the corresponding product pages to redeem this offer.

A great way to save on Munk Pack snacks is by signing up for our “Subscribe and Save” program! You can select how often you want each item shipped, with options ranging from every 2-8 weeks. When using this service, you save 15% on every order! Just click on the items you want to order and you can set your subscription up as needed.

Absolutely! Just sign up for our “Subscribe and Save” program! You can select how often you want each item shipped, with options ranging from every 2-8 weeks.

When using this service, you save 15% on every order! Click on the items you want to order and you can set your subscription up as needed.

Please note that discount codes cannot be used on subscription orders. If you have any questions, you can email us at smile@munkpack.com.

To access your subscription, log in here. Once logged in, you're welcome to change your next order date, edit the frequency of your orders and update the products you receive.

If you have any questions, please email us at smile@munkpack.com.

Nutrition

Our protein cookies serve as an alternative to energy bars, which are typically 40 grams per serving. In order to meet FDA regulations regarding serving sizes, we are required to list no less than 2 servings per container, as our cookies are 84g each

The term “net carbs” refers to carbohydrates that are absorbed by the body. To calculate net carbs, you subtract the fiber, allulose (if present) and glycerin (if present) from the total carbs. The net carb calculation for all of our keto-friendly products can be found on the packaging and on the corresponding product pages.

Allulose is a sweetener found naturally in small amounts in maple syrup, figs and raisins. Our source is produced from non-bioengineered corn. Allulose has virtually no impact on blood sugar and insulin.

Our Keto Granola Bars and Keto Nut & Seed Bars contain 0g of added sugar per the Nutrition Facts panel. They are sweetened with allulose, which is technically a form of sugar, but the FDA allows it to be excluded from total sugar and added sugar counts based on findings that it has a negligible impact on blood glucose and insulin levels. In our Protein Cookies we use cane sugar. For quantities used, see the Added Sugar amounts listed in the Nutrition Facts panels on the product wrappers.

Our soluble tapioca fiber is a resistant dextrin, which is a keto-friendly fiber. It is derived from non-GMO tapioca starch that’s broken down through an enzymatic-based process. The resulting fiber is a natural sweetener that shouldn’t kick you out of ketosis or impact your blood sugar.

Some brands use isomaltooligosaccharides (IMOs) and label them as soluble tapioca fiber in the ingredients. IMOs are not keto-friendly and can kick you out of ketosis. We do not use IMOs in any of our products.

When soluble tapioca fiber is listed as an ingredient in our products, this is actual soluble tapioca fiber. We do not use isomaltooligosaccharides (IMOs) in any of our products.

Allergen/Dietary Info

Munk Pack is committed to offering products that are not made with animal-based ingredients or materials. Our recipes use only plant-based ingredients.

Milk is declared as a trace allergen in some of our products due to occasional ingredients being manufactured in the same facility as other products that use milk. This is following the guidelines set by the FDA for allergen statements.

This trace allergen warning applies only to some of our our Keto Granola Bars and Keto Nut & Seed Bars. Our Protein Cookies are certified vegan.

All our products are certified Kosher by the Orthodox Union, but are not Kosher for Passover.

All Munk Pack products are Non-GMO Project Verified.

Yes, we conduct product testing to ensure we have less than 10 parts per million (ppm) trace gluten. The FDA standard for gluten free products is less than 20ppm.

Peanuts, tree nuts, milk (dairy), soy, sesame and gluten are present in our production facility and may be processed on the same equipment as our products. Good Manufacturing Practices are in place to properly segregate, store and handle allergens, and production lines are fully cleaned in between productions. We conduct allergen swabbing to test for trace allergens before using shared equipment. Our facility is regularly third party audited and as a result our products have obtained certification as gluten free, kosher and vegan.


Before consuming our products, please read the ingredients and allergen information on the wrapper of the product you have on hand for the most accurate information on what allergens are present in the product and in the facility where it was made.

Yes. All our products are third party certified as gluten free.

Good Manufacturing Practices are in place, and production lines are fully cleaned in between productions, with swabbing and testing of the lines for trace allergens. As part of our gluten free certification, we do additional ingredient and product testing.

General Product Info

Everyone enjoys Munk Pack! Adults love our products for breakfast, as a quick and easy midday snack, at the gym, or as a guilt-free dessert. Families also enjoy Munk Pack for travel, as an easy snack to slip into backpacks and sports bags.

All Munk Pack products are produced in North America.

Of our Protein Cookies, only the Coconut White Chip Macadamia contains palm oil in the white chips. Palm oil is also a small component in some of our keto bars.


We require our suppliers to only use palm oil that is certified by the Roundtable on Sustainable Palm Oil (RSPO). RSPO lists one of its most important criteria as:  “no primary forests or areas which contain significant concentrations of biodiversity (e.g. endangered species) or fragile ecosystems, or areas which are fundamental to meeting basic or traditional cultural needs of local communities (high conservation value areas), can be cleared.” You can learn more about the RSPO and their certification process here.

The price of our products is a reflection of our commitment to using high-quality, premium ingredients.

While many low sugar products use sugar alcohols like erythritol or maltitol as sweeteners, we choose to use allulose in our Keto Granola Bars and Keto Nut & Seed Bars because it doesn’t have any aftertaste, it has virtually no impact on blood sugar and people report it is easier on their digestive system.

Peanut butter is the base of all of our Protein Cookies because it naturally contains healthy fats and is a plant based protein source. A cheaper and more common option is enriched wheat flour, which has little to no nutritional value and is not gluten free.

Our products are also Gluten Free Certified, Non-GMO, OU-D Kosher and Vegan Certified when applicable.

Shipping + Returns

Orders Over $45
Free Ground Shipping!

Orders Under $45:
Standard Shipping: $5.99
Expedited Shipping: $8.99
Next Day Shipping: $19.99

VARIETY PACK ORDERS:
Free ground shipping on first order with discount code!

SNACK ORDERS:
Standard Shipping: 2-7 business days
Expedited Shipping: 1-3 business days
Priority Shipping: 1 business day

*Orders placed after noon EST will ship the following business day.



T-SHIRT ORDERS:
These items will ship via USPS and will arrive within 5-7 business days.

The chocolate in our Keto Nut & Seed Bars and Keto Granola Bars has a melt point of 95F. Even if outside temperatures exceed that, we anticipate that most trucks do not exceed that temperature inside their closed compartment.

The chocolate in our Protein Cookies has a melt point around 86F, however we have not yet received any complaints about melting during shipment.

If melting does occur, we recommend leaving the snacks in the fridge for 2-3 hours before consuming. There should be no impact on the taste though either way.

If you have any concerns with your order, please email us at smile@munkpack.com. We respond to all inquiries within 1-2 business days.

Once your order has shipped you will receive an email with tracking info. You can also login to your account to check the status of your order at any time.

While we do our best to ensure every order is delivered safe and sound, we understand that things happen. If there is an issue with your order, please email smile@munkpack.com with your Order # and a description of your issue and we will get back to you within 1-2 business days.

We love making mouth-watering snacks not only for the amazing taste, but also to make you feel amazing as well! If for any reason you are not satisfied with your purchase, please email us directly at smile@munkpack.com within 30 days of your purchase and we will issue a refund or send a replacement product if needed. Please note this is only valid for purchases made on munkpack.com.

Not at this time, but make sure to sign up for our email list to find out about company updates!

Rewards + Referral Program

If you already have a Munk Pack account from a past purchase, you’re already part of the program! If you do not have an account yet, create one here. Once your account is set up, log in and click on 'Access Rewards'. From here you can see how you can earn points and to get your unique referral link!

Login to your account and click on 'Access Rewards'. From here you can see what rewards you have earned and are able to redeem. When you click on a reward, you will see a discount code that you can apply for that specific offer.

Once you have joined our Part of the Pack program, you can earn Pack Points through a variety of actions like reviewing a product, placing an order, interacting with us on social media @munkpack.com, or by having a birthday!

Glad you asked! This means that when your friends make a purchase through your exclusive referral link, they’ll save $10 on their first purchase and you’ll earn $10 to use toward your next purchase on munkpack.com! This offer is only valid on purchases of $20 or more.

Once upon a time...Great question! Once you’re signed into your account, click on 'Access Rewards'. Your unique referral link will be shown in the pop-up window that appears.

Share this with your friends and family to send them $10 for Munk Pack snacks! When they make a purchase via this link, they’ll save $10 and you’ll also get $10 in your Munk Pack account to use on your next purchase.

See All FAQs